First Time Facial · Hawthorn
See your skin clearly.
A first facial built entirely around you.
Your first visit to Lumé begins with a complimentary skin consultation and professional Observ® skin imaging, so every step is tailored to your skin, not a one-size-fits-all treatment.
- 75 minutes
- $169
- Consult included
★ 4,7 · 91 Google reviews · Ultraceuticals & Dermalogica
- Qualified therapists
- Glenferrie Rd, Hawthorn
- Ultraceuticals & Dermalogica
- No downtime
This facial is perfect if you…
- Are new to Lumé and want to start the right way
- Have a specific concern, fine lines, rosacea, breakouts, congestion or dullness
- Are tired of guessing which products actually suit your skin
- Want a facial planned around your skin, not a generic one
Your 75 minutes, step by step
Before you arrive
A short consult form by email or text, so we understand your skin before you walk in.
Observ® skin imaging
We take in-depth photos of your skin and review them together, so you see what we see.
Your facial
Cleanse, exfoliate, a closer analysis under magnifying light, massage and mask.
Your take-home plan
A written skin prescription and treatment plan to address your concerns.
Meet your therapists
You’re booking a person, not just a treatment.
Kim
30+ years of experience
Kathleen
5 years of experience
What you leave with
You don’t leave with a vague “come back soon.” You leave with a real plan:
- Your Observ® skin photos
- A written skincare prescription (Ultraceuticals / Dermalogica), emailed to you so you can order online anytime on the day or later
- A treatment plan most often our Glow Bundle
The Glow Bundle
3 customised intensive peels + complimentary LED (×3, valued at $150), spaced 2 weeks apart over 6 weeks.
Loved by our clients
Kim and her girls do a brilliant technical job. They are informed about their products, careful and attentive, and cater well to all ages. Kim has been looking after me for over 10 years and will continue to do so!
-- Jane James
I’ve been seeing Kim for regular treatment for about 6 months now. She is amazing! Always cheery! Explains the procedures clearly and is expert at what she does. Would highly recommend.
-- Louise Peyton
Felt so welcomed by Kathleen! Was very interested to provide the best possible service. Checked before proceeding at every step. Would highly recommend and would be visiting again
-- Grace Prendergast-Kruger
Thank you Kathleen
Your first facial
75 minutes · $169 · complimentary skin consultation included
Book my first facialYour questions, answered
I’m short on time.
It’s one 75-minute appointment, and you leave with a clear plan — no guessing afterwards.
I’m nervous about trying new skincare.
We recommend, we never pressure. Products are prescribed for your skin and emailed to you — buy when you’re ready.
I’ve had a poor experience elsewhere.
Every first facial is consult-led. We look at your skin with you, and explain the reason behind every step.
Will my skin be red? Can I wear makeup after?
Your first facial uses nothing active — no downtime, straight back to your day.
Is it right for me?
Almost everyone can have this treatment. Anything specific, we assess with you on the day.
Find us
- Address: 784 Glenferrie Rd, Hawthorn
- Phone: 03 98 18 18 03
- Tram: Number 16 - Glenferrie Station is a 5-minute walk
- Parking: 1-hour parking on Glenferrie Rd; 2-hour paid parking behind Liddard Street